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內容簡介

　　本書為高等學校在校學生學習民航客艙安全管理和應急處置基礎知識的教材，適用于民航相關專業(yè)基礎教學和非民航專業(yè)通識教學，主要內容以"三個敬畏”為價值導向，詳細述寫客艙安全概述、客艙運行管理、客艙安全管理、空防安全、空防預案、劫、炸機處置、機組資源管理、人為因素、差錯管理、機組資源管理的應用、飛行機組安全管理、乘務員安全管理、旅客安全管理、服務設備安全管理、應急設備安全管理、應急處置基本概述、顛簸、釋壓、機上失火、機組失能、應急撤離、陸地撤離、水上撤離、特殊情景的應急撤離、求生通用常識、求救信號、求生技能等知識，涵蓋民航當局關于客艙安全的各項管理規(guī)則及應急處置的指導程序，由淺入深，從客艙安全的角度使學生全面了解民用航空的安全規(guī)則，通過學習客艙應急設備的使用方法和注意事項以及客艙內突發(fā)事件的處理流程，提高學生的客艙安全管理意識與處理應急突發(fā)事件的能力，為民航專業(yè)在校生及民航從業(yè)人員提供一個能夠提升專業(yè)能力和培養(yǎng)民航專業(yè)素質的知識平臺，以適應我國建設多領域民航強國的現(xiàn)實需求。本書主要適用專業(yè)：航空服務藝術與管理專業(yè)、空中乘務專業(yè)，預計字數(shù)在30萬（含圖片、表格等）左右。

作者簡介

　　1998.07至今，鄭州航空工業(yè)管理學院2002.09-2004.06，中國人民大學商學院讀研2010.09-2011.06，北京郵電大學，國內訪問學者

圖書目錄

第一章客艙安全管理 ··············································································.1
第一節(jié) 民航安全概述 ··············································································.3
第二節(jié) 安全管理體系 ············································································.15
第三節(jié) 客艙安全管理概述 ············································································.21
本章小結 ······························································································.31
本章思考題 ···························································································.31
第二章空防安全 ························································································.33
第一節(jié) 空防安全概述 ············································································.34
第二節(jié) 空防預案 ··················································································.38
第三節(jié) 空防處置 ··················································································.42
本章小結 ······························································································.52
本章思考題 ···························································································.53
第三章機組資源管理 ··················································································.54
第一節(jié) 機組資源管理概述 ······································································.55
第二節(jié) 人為因素 ··················································································.59
第三節(jié) 威脅與差錯管理 ·········································································.65
第四節(jié) 決策 ························································································.69
本章小結 ······························································································.74
本章思考題 ···························································································.75
第四章機上人員安全管理 ············································································.76
第一節(jié) 機組安全管理 ············································································.77
第二節(jié) 客艙乘務員安全管理 ···································································.81
第三節(jié) 旅客安全管理 ············································································.88
本章小結 ······························································································.92
本章思考題 ···························································································.93
第五章設備安全管理 ··················································································.94
第一節(jié) 服務設備安全管理 ······································································.96
第二節(jié) 應急設備安全管理 ·····································································.109
本章小結 ·····························································································.126
本章思考題 ··························································································.127
第六章應急處置 ·······················································································.128
第一節(jié) 顛簸處置 ·················································································.129
第二節(jié) 釋壓處置 ·················································································.131
第三節(jié) 機上失火 ·················································································.134
第四節(jié) 機組失能 ·················································································.143
本章小結 ·····························································································.144
本章思考題 ··························································································.145
第七章應急撤離 ·······················································································.146
第一節(jié) 應急撤離概述 ···········································································.148
第二節(jié) 應急撤離程序 ···········································································.149
第三節(jié) 應急撤離廣播 ···········································································.157
第四節(jié) 應急撤離虛擬仿真實驗 ·······························································.161
本章小結 ·······