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內(nèi)容簡介

　　內(nèi)容簡介：本書的主要內(nèi)容包括基礎(chǔ)理論知識、城市危機分類管理、城市危機管理前沿?zé)狳c?；A(chǔ)理論知識為至第四章，介紹了城市危機管理的內(nèi)涵、公共危機管理體系歷史與發(fā)展、城市危機管理體制、危機管理流程。城市危機分類管理為第五至第八章，介紹了自然災(zāi)害、事故災(zāi)難、公共衛(wèi)生事件與社會安全事件危機管理及其應(yīng)急救援。城市危機前沿?zé)狳c為第九章和第十章，介紹了網(wǎng)絡(luò)輿情危機管理、城市危機治理、風(fēng)險管理、跨區(qū)域危機管理等前沿?zé)狳c知識。

作者簡介

　　楊興坤，重慶開縣人，管理學(xué)博士，北京建筑大學(xué)城市經(jīng)濟與管理學(xué)院教授，碩士生導(dǎo)師，經(jīng)管學(xué)院黨委委員，中國人民大學(xué)危機管理研究中心、中國人民大學(xué)政府管理與改革研究中心研究員，緊急救援職業(yè)技能培訓(xùn)專家，全國網(wǎng)絡(luò)輿情考試管理中心專家委員會委員，全國網(wǎng)絡(luò)輿情分析師、網(wǎng)絡(luò)輿情管理師培訓(xùn)專家。主要研究領(lǐng)域：公共危機管理、網(wǎng)絡(luò)輿情管理、公共管理理論與改革、行政改革、人力資源管理、緊急救援。著有《公務(wù)員工作生活質(zhì)量研究》《大部制：雛形、發(fā)展與完善》《網(wǎng)絡(luò)輿情研判與應(yīng)對》《工程事故治理與工程危機管理》《中國安全生產(chǎn)現(xiàn)狀與管理策略》《輿情引導(dǎo)與危機處理》《網(wǎng)絡(luò)輿情：監(jiān)測、預(yù)警與引導(dǎo)》等專著。近年來在《中國行政管理》《領(lǐng)導(dǎo)科學(xué)》《探索》《北京行政學(xué)院學(xué)報》《天津行政學(xué)院學(xué)報》和Public Personnel Management等核心期刊發(fā)表學(xué)術(shù)論文九十余篇，主持省部級課題兩項，參與行政改革、危機管理、機構(gòu)改革等十余項省部級重大課題。

圖書目錄

目錄
章　危機、危機管理與城市危機管理 ·················································· 1
節(jié) 危機與危機管理 ··································································· 1
第二節(jié) 公共危機管理與城市危機管理 ·················································· 3
第三節(jié) 城市危機的特點 ··································································· 5
第四節(jié) 城市危機的分類 ··································································10
本章課程思政設(shè)計 ·····································································17
第二章　我國公共危機管理體系的歷史沿革與發(fā)展 ·····································18
節(jié) 新中國成立初期至改革開放前：公共危機管理體系初創(chuàng)期 ··············18
第二節(jié) 改革開放后至2003 年非典危機：公共危機管理體系恢復(fù)發(fā)展期 ·······20
第三節(jié) 2003 年非典危機至2018 年前：公共危機管理“一案三制”建設(shè)期 ···20
第四節(jié) 2018 年機構(gòu)改革后：公共危機管理體系全面整合發(fā)展期 ················24
本章課程思政設(shè)計 ·····································································24
第三章我國城市危機管理體制 ·····························································26
節(jié) 我國城市危機管理體制 ·························································26
第二節(jié) 我國城市危機管理體制的問題與困境 ········································29
第三節(jié) 完善城市危機管理體制的策略建議 ···········································32
本章課程思政設(shè)計 ·····································································37
第四章　城市危機管理流程 ···································································40
節(jié)　危機預(yù)防與應(yīng)急準備 ····························································40
第二節(jié)　危機監(jiān)測與預(yù)警 ··································································45
第三節(jié)　危機應(yīng)急處置與救援 ····························································46
第四節(jié)　危機善后恢復(fù)與重建 ····························································55
本章課程思政設(shè)計 ·····································································59
第五章　自然災(zāi)害危機管理 ···································································61
節(jié) 自然災(zāi)害概述 ·····································································61
第二節(jié) 自然災(zāi)害的特點 ··································································66
第三節(jié) 自然災(zāi)害應(yīng)急處置與救援·······················································67
第四節(jié) 案例分析：舟曲特大泥石流災(zāi)害應(yīng)急處置與救援 ··························71
第五節(jié) 日本預(yù)防和應(yīng)對地震的經(jīng)驗與啟示 ···········································75
本章課程思政設(shè)計 ·····································································82
第六章　事故災(zāi)難危機管理 ···································································84
節(jié) 事故災(zāi)難概述 ·····································································84
第二節(jié) 事故災(zāi)難預(yù)防與治理 ····························································87
第三節(jié) 事故災(zāi)難應(yīng)急處置與救援·······················································90
第四節(jié) 案例分析：重慶市開縣“12·23”井噴事故應(yīng)急處置與救援 ···········91
本章課程思政設(shè)計 ··································································· 103
第七章　突發(fā)公共衛(wèi)生事件危機管理 ····················································· 105
節(jié) 突發(fā)公共衛(wèi)生事件概述 ······················································· 105
第二節(jié) 突發(fā)公共衛(wèi)生事件醫(yī)學(xué)管理措施 ············································ 108
第三節(jié) 突發(fā)公共衛(wèi)生事件應(yīng)急處置與救援 ········································· 111
第四節(jié) 案例分析：2013 年惠州市人感染H7N9 型禽流感應(yīng)急處置與救援 ··· 115
本章課程思政設(shè)計 ··································································· 118
第八章　社會安全事件危機管理 ··························································· 119
節(jié) 社會安全事件概述 ····························································· 119
第二節(jié) 社會安全事件管理 ····························································· 123
第三節(jié) 社會安全事件的應(yīng)急處置與救援 ············································ 126
第四節(jié) 案例分析：南京市江寧區(qū)湯山鎮(zhèn)特大投毒案應(yīng)急處置與救援 ········· 131
本章課程思政設(shè)計 ··································································· 139
第九章　網(wǎng)絡(luò)輿情危機管理 ································································· 141
節(jié) 網(wǎng)絡(luò)輿情危機引發(fā)因素 ······················································· 141
第二節(jié) 網(wǎng)絡(luò)輿情危機管理誤區(qū) ······················································· 145
第三節(jié) 網(wǎng)絡(luò)輿情危機管理原則 ······················································· 150
第四節(jié) 網(wǎng)絡(luò)輿情危機管理技巧與藝術(shù) ··············································· 161
第五節(jié) 網(wǎng)絡(luò)輿情危機管理策略與方法 ··············································· 167
本章課程思政設(shè)計 ··································································· 202
第十章　城市危機管理前沿研究 ··························································· 204
節(jié) 城市危機治理 ··································································· 204
第二節(jié) 風(fēng)險管理 ········································································· 207
第三節(jié) 跨區(qū)域危機管理 ································································ 209
第四節(jié) 突發(fā)公共衛(wèi)生事件合作治理機制與策略：以新冠疫情為例 ············ 211
本章課程思政設(shè)計 ··································································· 217
參考文獻 ························································································· 219
后記 ···························································································· 221