商務(wù)中心口語(yǔ)通

電話英語(yǔ)
1 Inquiryabouthours客人詢問(wèn)營(yíng)業(yè)時(shí)間
2 Taking a message留言
3 Putting caller on hold請(qǐng)打電話的人等待
撥打長(zhǎng)途電話
1 Makingalongdistance call打長(zhǎng)途電話
2 Cant get an IDD line不能接通國(guó)際直撥長(zhǎng)途電話
在外幣兌換處
1 Changing some US dollars兌換美元
2 Cashing travellers checks兌現(xiàn)旅行支票
3 Askingfor change換零錢(qián)
復(fù)印
1 How many copies復(fù)印多少份
2 Problems（復(fù)印機(jī)）出毛病了
3 Reducing，enlarging（復(fù)印件）縮小放大
4 Guest wants color copies客人想要彩色復(fù)印
傳真
1 Sending afax發(fā)傳真
2 Faxdoesntgothrough傳真沒(méi)有發(fā)過(guò)去
3 Phonecallinformingguest打電話通知客人
4 Guest comes topick upfax andpay客人來(lái)拿傳真并付款
打字
1 Typical exchange典型對(duì)話
2 PC rental個(gè)人電腦租金
因特網(wǎng)
1 Sending E—mail發(fā)送電子郵件
2 ProblemswithE-mail電子郵件出問(wèn)題
售票服務(wù)
1 Making airline reservations預(yù)訂飛機(jī)票
2 Booking train ticketsfor tenant為客戶預(yù)訂火車(chē)票
3 Bookingtheatretickets預(yù)訂戲票
4 Phone call notifying guest about tickets打電話通知客人車(chē)票購(gòu)買(mǎi)的情況
電話磁卡
1 Sellingtelephone cards出售電話磁卡
2 Explaining how to use phone card向客人解釋用磁卡打電話的方法
3 Phone card telephone out oforder磁卡電話機(jī)壞了
裝訂
1 Offering service提供服務(wù)
壓膜
2 Original too thick原版文件太厚
其他
1 Introducing business centers services介紹商務(wù)中心的服務(wù)
2 Translating翻譯
3 Looking up a phone number查找一個(gè)電話號(hào)碼
4 Guestasksdirections客人詢問(wèn)路線
5 Introducing scenic spots景點(diǎn)介紹
6 Mail郵件