Chapter 1 Embrace the opportunity ——Seeking business opportunity尋找潛在客戶 Unit 1 Greetings and introduction初次見面與介紹 Unit 2 Phoning and making appointments電話及預(yù)約 Unit 3 Introducing company and business scope介紹公司的運(yùn)作情況和經(jīng)營(yíng)范圍 Chapter 2 Partnership counts ——Estahlishing business relationship發(fā)展業(yè)務(wù)關(guān)系 Unit 4 Hoping to enter into business relations with ABC company希望和某公司建立業(yè)務(wù)往來 Unit 5 The arrival of a client接洽客戶 Chapter 3 Quality first ——Exchanging product information交換產(chǎn)品信息 Unit 6 Talking about Quality談?wù)摦a(chǎn)品質(zhì)量 Unit 7 Talking about packing談?wù)摦a(chǎn)品包裝 Chapter 4 Show me the list ——Inquiry and replies詢盤及答復(fù) Unit 8 Hoping to get the price of cement and catalogue希望獲得價(jià)格及目錄單 Unit 9 Reply to the inquiry對(duì)詢盤的答復(fù) Unit 10 Negotiating price商議價(jià)格 Unit 11 Discount產(chǎn)品折扣 Chapter 5 Let’s negotiate ——Offer and counter-offer報(bào)盤及還盤 Unit 12 Making an offer報(bào)盤 Unit 13 Making a counter-offer還盤 Chapter 6 Just pay it ——Payment Terms支付方式 Unit 14 Letter of Credit信用證 Unit 15 L／C amendment and extension信用證的修改及延展 Unit 16 Collection托收 Unit 17 Remittance匯付 Chapter 7 Meet my requirements ——Execution of an order訂單的執(zhí)行 Unit 18 Packing包裝 Unit 19 Inspection商檢 Chapter 8 A plain sailing ——Shipment運(yùn)輸 Unit 20 Modes of transport運(yùn)輸方式 Unit 21 Shipment海運(yùn) Chapter 9 No worry，no risk ——Insurance保險(xiǎn) Unit 22 Insurance clauses保險(xiǎn)條款 Chapter 10 Let’s talk ——Claims and arbitration索賠和仲裁 Unit 23 Claims索賠 Unit 24 Arbitration仲裁 Chapter 11 Mutual Trust Wins ——Agency代理 Unit 25 Wishing to be the sole agent for ABC company希望做某公司的代理 Unit 26 Terms of agency代理?xiàng)l款 Chapter 12 A good help ——Banking business銀行業(yè)務(wù) Unit 27 Opening an account開戶 Unit 28 Exchange rate匯率 Unit 29 Currency converter貨幣兌換 Unit 30 Check支票 Chapter 13 A bright future ahead ——Strengthening business partnership加強(qiáng)商務(wù)合作關(guān)系 Unit 31 In a Restaurant品嘗美食 Unit 32 At an exhibition參觀會(huì)展 Unit 33 At the scenery spot觀光旅游 Unit 34 After sales service售后服務(wù) 后記
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