口語實戰(zhàn)面對面：商貿英語情境互動口語昂秀（業(yè)務流程篇）

建立業(yè)務關系 Establishing Business Relationship Relationship
　1.建立業(yè)務關系 Establishing Business Relationship
　2.實地拜訪參觀 Visiting the Company in Person Saying Sorry and the Appropriate
　3.觀看貨樣展品 Viewing Samples and Exhibited Products
價格與付款 Price and Payment
　1.詢價 Making an Inquiry
　2.報價 Making an Offer
　3.商議價格 Bargaining
　4.折扣 Discount
　5.傭金 Commission
　6.下定單 Placing an Order
　7.付款方式 Terms of Payment
包裝與運輸 Packing and Shipping
　1. 包裝 Packing
　2.運輸 Shipping
第四節(jié) 保險、索賠與糾紛 Insurance, Compensation and Dispute and Dispute
　1.保險 Insurance
　2.投訴與索賠 Making a Complaint and Claiming a Loss
　3.拒絕賠償 Refusing to Accept the Claim
　4.同意賠償 Accepting the Claim