Chapter 1 溝通絕招40
1. 溝通禮儀6招
2. 溝通技巧20招
3. 如何使溝通順利進行8招
4. 破除溝通障礙6招
Chapter 2 餐廳/Restaurant
Chapter 3 銀行·郵局/Bank·Post Office
Chapter 4 租車/Renting a Car
Chapter 5 交通事故/Car Accident
Chapter 6 購物/Shopping
Chapter 7 戲院, 電影院/Theater·Cinema
Chapter 8 美容院·理發(fā)院/Beauty Parlor·Barbershop
Chapter 9 醫(yī)院/Hospital
Chapter 10 看?。疭eeing the Doctor
Chapter 11 藥房·雜貨店/Drugstore
Chapter 12 機場/Airport
Chapter 13 從機場到旅館/From the Airport
to the Hotel
Chapter 14 旅館/Hotel
Chapter 15 打電話給客戶/Calling Customers
Chapter 16 訪問客戶/Visiting Customers
Chapter 17 與客戶寒喧/Small Talk with
Customers
Chapter 18 展示樣品/Showing Samples
Chapter 19 漲價/Price Increases
Chapter 20 客戶的抱怨/Customers Complaints
Chapter 21 簽約/Signing Contrscts
Chapter 22 與客戶共餐/Dining with
Customers
Chapter 23 道別/Goodbye